HomeFor CFOs
For CFOs
Built on Delhivery's 15 years running logistics. Backed by FedEx and SoftBank.
CFO challenges
The challenge
Many audits review a sample of invoices, or only those above a threshold. Everything else is paid as billed.
How Penny helps
Penny audits every invoice and every line, across FTL, LTL, FCL, and LCL.
Outcome: Overcharges caught on every invoice, not a sample.
The challenge
A rate audit confirms the price. It doesn't confirm the truck waited, the stop happened, or the liftgate was used. Accessorials are billed from the carrier's own records.
How Penny helps
Penny tests 25+ accessorial types, including detention, layover, and liftgate, against GPS dwell time, ELD logs, geofence crossings, and the free time in your contract.
Outcome: Detention and accessorials paid only when earned.
The challenge
A fuel surcharge based on the wrong week's diesel price, or mileage rated on a different routing method, passes a quick review.
How Penny helps
Penny recalculates fuel from the DOE weekly diesel index for the shipment date. She checks invoiced miles against ELD odometer, GPS trace, and a routing benchmark.
Outcome: No overpayment on fuel surcharges or miles.
The challenge
Finding an overcharge is half the work. Disputes need evidence, follow-up, and negotiation, and many stall.
How Penny helps
Penny files each dispute with evidence attached, classifies the carrier's reply as accepted, partial, or countered, follows up on a set schedule, and negotiates within a floor you set.
Outcome: Cash recovered, not just flagged.
The challenge
When a payment is questioned, it's hard to show why it was approved.
How Penny helps
Every audit decision is logged with the contract terms, trip data, and documents behind it. Penny acts within limits you set and waits for approval above them.
Outcome: Every payment backed by evidence.
Before the invoice
Penny stops you paying for charges that weren't earned. Two more agents reduce what gets billed.
How the invoice audit works
Every charge is tested against four independent sources. A rate audit uses only the first. The other three show whether the charge was earned.
| Source | What it confirms |
|---|---|
| Contract rate | The agreed price |
| Load plan | What the load was expected to cost |
| Trip data (GPS, ELD, geofence) | What the truck actually did |
| Documents (POD, gate records) | What was delivered and when |
Penny drafts each dispute with the evidence attached and sends it to the carrier. She classifies replies as accepted, partial, or countered, follows up on a set schedule, and negotiates within a floor you set.
Summary and about
| Problem | Who handles it | Outcome |
|---|---|---|
| Audits that sample | Penny | Overcharges caught on every invoice |
| Charges that weren't earned | Penny | Detention and accessorials paid only when earned |
| Charges that look right but aren't | Penny | No overpayment on fuel or miles |
| Disputes that never get recovered | Penny | Cash recovered, not just flagged |
| Weak audit trail | Penny | Every payment backed by evidence |
| Avoidable cost before the invoice | Miles and Chase | 2 to 3% lower freight cost, 20 to 40% less detention |
About
Built on Delhivery's 15 years running logistics. Backed by FedEx and SoftBank. Works on top of your existing TMS and ERP. Made for manufacturers and 3PLs.
FAQ
Compare each invoice with what actually happened on the load, not only with the rate card. Overbilling usually shows up in detention, mileage, fuel surcharges, and other accessorials, which a rate audit does not verify.
A four-way match checks each charge against the contract rate, the load plan, trip data such as GPS and ELD records, and delivery documents. It confirms both the price and that the service was delivered.
Most providers audit against the rate card, often on a sample. Penny audits every invoice against trip data and documents, files disputes with evidence, and tracks each one to recovery.
More than 25 types, including detention, TONU, layover, liftgate, and residential delivery. Each is checked against GPS dwell time, ELD logs, geofence data, and your contract terms.
She short-pays or disputes the charge, attaches the evidence, and tracks the carrier's reply through to recovery, following up on a set schedule.
Yes. Miles compares contract and spot rates on every load within your rate budget, and Chase acts on delays early to prevent detention charges.
You set the limits for rates, routing, and approvals. Every decision is logged with its reasoning, and agents wait for approval above the limits you set.
No. It works on top of the systems you already use.
Invoice audit covers FTL, LTL, FCL, and LCL.
We'll show how Penny would audit a sample of your invoices and what she would dispute.
