TransportOne

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    For CIOs

    Run AI Agents in Freight Operations Without Replacing Your Systems

    TransportOne's agents work on top of your TMS, ERP, and telematics. They act within guardrails you set, and you can see the reasoning and evidence behind their work.
    • Live in less than 30 days
    • Works on top of your TMS and ERP

    Backed by FedEx and SoftBank. Built on 15 years running logistics at Delhivery, one of India's largest logistics companies.

    What the agents use and do

    What Each Agent Reads and Can Do

    AgentReads fromActions it can takeLimits you set
    Miles, freight planningTMS, ERP, telematics, routing guide, live spot rates and load-to-truck ratios, DOE diesel indexTender to contract carriers, call approved carriers to negotiate spot, hold a load for inbound ordersRate budget, routing guide, volume commitments, service SLA, target and ceiling prices
    Chase, shipment coordinationGPS traces, ELD and hours-of-service logs, geofences, traffic, weather, local news, prior incidentsCall the driver, rebook appointments by phone, portal, or email, notify the DC and customer, dispatch roadside helpAutonomy tier, warn and critical thresholds for each exception rule
    Penny, freight auditCarrier invoices, contracts, load plans, trip data, POD and gate recordsAudit invoices, file disputes with evidence, follow up and negotiateContract rates, accessorial terms, detention windows, damage policy, negotiation floor

    Control

    How You Stay in Control of AI Decisions

    Each agent works inside limits you define, and its decision logic is built to behave the same way every time.

    Miles

    Miles evaluates every load against a fixed sequence of rules, starting with your routing guide. A cheaper option can't skip a check that would disqualify it. He negotiates only within the target and ceiling prices you set, and protects volume commitments to your primary carriers.

    Chase

    Chase detects exceptions with deterministic rules, using thresholds you tune. His actions are gated by an autonomy tier you set. Below it, he waits for approval. At or above it, he acts and logs what he did.

    Penny

    Penny settles everything she can with deterministic checks before a model is asked anything. She audits within your contract terms, accessorial terms, detention windows, and negotiation floor.

    Audit trail

    A Record You Can Review

    Miles shows the reasoning behind each tender decision, including when a volume commitment kept a load with your primary carrier. Chase logs every action he takes. Penny attaches the evidence to every dispute.

    When Miles awards a spot load, the award takes a lock before the other carrier calls are released, so a load can never be awarded to two carriers.

    Security

    Security and Compliance

    SOC 2 Type II

    TransportOne is SOC 2 Type II audited under AICPA standards. The full report is available under NDA.

    ISO 27001 and ISO 27701

    TransportOne is certified for information security management (ISO/IEC 27001) and privacy information management (ISO/IEC 27701).

    FSMA 204, USMCA, and FMCSA compliance

    Compliance with FDA FSMA 204 food traceability, USMCA cross-border trade, and FMCSA carrier requirements is built in.

    GDPR and CCPA ready

    TransportOne automates Data Subject Access Requests. A Data Processing Agreement (DPA) is available.

    AES-256 and TLS 1.3 encryption

    Data is encrypted at rest with AES-256 and in transit with TLS 1.3. There is zero cross-tenant data sharing.

    Annual penetration testing

    A certified third-party firm runs penetration tests on TransportOne every year. Results are shared on NDA request.

    Build vs buy

    Why Not Build It In House

    Building agents is the easier part. The freight logic underneath is the hard part, and TransportOne ships with it. TransportOne is built on Delhivery's 15 years running logistics.

    • 7 tender rules across 9 decision pathways
    • 6 exception rules backed by 7 investigation tools
    • 45 canonical charge codes
    • 25+ accessorial types
    • Mileage checked against 4 independent sources

    FAQ

    Questions CIOs Ask Us

    • No. TransportOne works on top of your existing TMS and ERP.

    • Less than 30 days.

    • Only within the limits you set. Miles and Penny work inside your guardrails. Chase acts on his own only at or above the autonomy tier you choose.

    • Yes. Miles shows the reasoning behind each tender decision, Chase logs every action, and Penny attaches evidence to every dispute.

    • Routing guides and contract rates, load plans, telematics and ELD data, carrier invoices, and delivery documents.

    We'll walk your team through the integration, the data each agent uses, and the limits you control.