Results
$103K
Savings achieved
6 wks
Payback period
54/54
Vendors renegotiated
$5.0M
Annual freight spend
The constraint
- The logistics team had limited bandwidth to renegotiate rates across 54 transporters
- Negotiating one vendor at a time took 6 to 8 weeks
- Rate reductions were typically small and rarely exceeded 0.5%
- Limited visibility into realistic market rates or lane-level cost benchmarks
- Non-simultaneous outreach made competing quotes less effective
What Miles changed
- Worked on top of the existing TMS without changing vendors or team structure
- Supported parallel, live voice negotiations with all 54 transporters simultaneously
- Built opening bids from zero-based costs across fuel, driver wages, tolls, and distance
- Shared live competing bids during calls, creating authentic market-driven pressure
- Continuously updated a real-time lane rate database to inform ongoing strategy
Freight spend and savings by distribution lane
| Lane cluster | Vendors | Spend before | Spend after | Savings |
|---|---|---|---|---|
| Warehouse → Regional Hub | 18 | $1.80M | $1.75M | ↓ 2.80% |
| Regional Hub → Last-Mile Delivery | 36 | $3.20M | $3.15M | ↓ 1.70% |
| Total | 54 | $5.00M | $4.90M | ↓ $103K |
Miles renegotiated all 54 transporters in six weeks, a cycle that previously took 6–8 weeks per vendor, and the savings paid back the platform in a month and a half.